BUTCHERS

CAPITOL

ORDER & FAQ

- Email Us Your Order - 

- Call In Your Order - 

Simply call the store and place your order
Store Main Line: 514-276-1345

- Frequently Asked Questions - 

Do You Deliver?

Unfortunately we do not offer delivery services at this time.You may pick up your order at the hour of your convenience.

When do I pay for my order?

Orders placed will be processed in full right away. We do this to avoid fulfilling orders that never end up picked up.

How long in advance must I place my order?

Regular orders must be placed at least 48 hours prior to pick-up date. For example, orders placed after NOON must be collected 2 days later after NOON.

How do I cancel my order?

To cancel an order after it has been placed and payment has been processed, you must call the store and make the request. All changes or cancellations must be made at least 24 hours prior to order pickup. Payments will not be refunded should you fail to give 24 hours notice of your order cancellation.

Do you accommodate specific allergies or dietary restrictions?

Of course! Please notify us in advance and we will be pleased to advise you of what menu items you are able to order friendly to your dietary needs.

When should I hear back from an online order?

Online orders will receive an email confirming the order within no more than a few hours. 

Where do I pick up my order?

Simply present yourself to the cash register and state your name and that you are there for a pick up. Our friendly staff will be more than happy to fetch your order for you and help you bring it to your car if need be.